Terms and conditions of service

These terms outline your rights and responsibilities when using zelanastroneona.com. Please review them carefully. By accessing our website, you agree to abide by these terms and any applicable laws.

September 6, 2025

Acceptance of terms

By accessing or using zelanastroneona.com, you confirm your acceptance of these terms and our related policies, including our privacy, cookie, and disclaimer notices. If you do not agree, please do not use our services.

Definitions

Certain terms are defined for clarity and consistency throughout these conditions.

'Website' refers to zelanastroneona.com and all associated content, features, and services offered.

'User' means any person or entity who accesses or uses our website or services.

'Services' means the financial planning solutions and consultations we provide, as described herein.

'Content' includes all text, images, and materials made available on the site.

Service use requirements

Use our site only for lawful purposes and in accordance with these terms. We reserve the right to suspend access for any misuse or unauthorised activity.

Eligibility

You must be at least 18 years old to use our services. By using our site, you confirm that you meet this requirement.

Proof of age may be required.

Your responsibilities

Users are expected to act responsibly and follow these guidelines at all times.

Provide accurate, complete information in all interactions.
Do not share login details or confidential information with unauthorised parties.
Respect intellectual property rights and only use content as permitted.
Comply with applicable laws, including those related to privacy and data protection.

Prohibited uses

The following actions are not allowed:

Uploading or sharing unlawful, misleading, or harmful content.
Attempting to gain unauthorised access to our systems or data.
Using our website for fraudulent or deceptive activities.
Violating intellectual property or privacy rights.
Engaging in conduct that disrupts or undermines website operations.

Intellectual property rights

All content, trademarks, and materials on zelanastroneona.com are owned or licensed by us. You may not reproduce, distribute, or modify any material without written permission, except as allowed by law.

User content

If you submit content to our website, you grant us a licence to use, modify, or display such content as needed to provide services.

Your content rights

You retain ownership of your submissions but must ensure they do not infringe the rights of others.

Privacy and data protection

Your data is handled according to our privacy policy, which explains collection, use, and safeguards. Review the policy for details.

See privacy policy

Disclaimers and limitations

Our services and content are provided "as is" without warranties of any kind. See the disclaimer page for more details.

Important notice

No guarantee is made regarding outcomes from our services. Results may vary for each individual.

Limitation of liability

To the fullest extent permitted by law, we are not liable for losses or damages from your use of our website or reliance on information provided.

Indemnification

You agree to indemnify us from any claims, damages, or liabilities resulting from your breach of these terms or misuse of our services.

Dispute resolution process

We encourage users to contact us to resolve any concerns before seeking formal proceedings.

Arbitration

Disputes may be referred to binding arbitration in accordance with applicable Australian law.

This does not prevent you from seeking other remedies where permitted.

Online dispute resolution

You may use the Australian Online Dispute Resolution platform to address concerns electronically.

Learn about ODR options

Severability

If any provision is unenforceable, the remaining terms remain valid and effective.

Entire agreement

These terms, along with our privacy and disclaimer notices, constitute the full agreement between you and us.

Applicable law and jurisdiction

These terms are governed by the laws of Australia. Any disputes are subject to Australian courts.

Termination

We may terminate or suspend your access if you breach these terms or use our services unlawfully.

Modifications

We reserve the right to update these terms at any time. Continued use of the website means acceptance of revised terms.

Contact for terms questions

For questions or clarifications about these terms, please reach out using the contact details below.

Email address: content@zelanastroneona.com

Phone: +61-2-9469-0819

Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Effective date: September 6, 2025

Version: 3